Returns & Exchanges
At Scorpion GI, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn and unwashed apparel. Ensure your items are in their original packaging with tags attached to guarantee a smooth processing experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place the items in their original packaging, ensuring all protective bags and labels are included to prevent damage during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team inspects the returned gear for compliance, we will process your refund or ship out your new exchange size within 5-7 business days.